Jabra Engage 50 II

Premium Contact Center Headset

The Jabra Engage 50 II is a professional wired headset designed for contact centers and customer service teams that demand exceptional call clarity and all-day comfort. With a powerful 3-microphone system, intelligent Engage+™ call insights, BalancedVoice™, and advanced hearing protection, it helps agents deliver clearer, more effective customer interactions throughout the workday.

Key Features

Advanced 3-Microphone System

Three microphones work together to reduce background noise and deliver exceptionally clear voice pickup, helping customers hear every word while supporting accurate speech-to-text applications.

Real-Time Call Insights

Engage+™ provides live on-screen guidance on factors such as background noise, microphone position, silence, and interruptions, helping agents improve call quality in real time.

BalancedVoice™ Audio

BalancedVoice™ automatically optimizes incoming voice levels, making conversations clearer and more consistent while helping reduce listening fatigue during long shifts.

Ultra-Lightweight Comfort

Weighing as little as 45 g, the headset features angled ear cushions and a unique maze-shaped comfort pattern designed to reduce pressure around the ears.

Clear & Focused Audio

Specially tuned speakers and noise-isolating ear cushions deliver clear voice reproduction, helping agents hear customers accurately without unnecessary repetition.

Advanced Hearing Protection

Jabra SafeTone™ 2.0 combines multiple hearing-protection technologies to help protect users from excessive sound levels and sudden acoustic shocks.

Smart Call Control

Optional control units provide quick access to call functions and programmable buttons that can integrate with supported contact center and UC platforms.

Built-In Busylight

The integrated Busylight automatically illuminates during calls, clearly signaling when an agent is busy and helping minimize interruptions.

SmartRinger

Adjustable SmartRinger provides audible incoming-call notifications, including the ability to alert users when they are away from their desk.

Built for Contact Centers

Designed for demanding daily use with reinforced construction and extensive durability testing. Jabra provides a 3-year warranty.

Why Choose Engage 50 II?

• Designed for professional contact centers
• 3-microphone voice pickup system
• Engage+™ real-time call insights
• BalancedVoice™ technology
• Ultra-lightweight design from 45 g
• Noise-isolating ear cushions
• Jabra SafeTone™ 2.0
• Built-in Busylight
• SmartRinger
• USB-A / USB-C connectivity
• 3-year warranty